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Global Sales Offices and Services

ORing Office

ORing-China
ORing-USA
TEL : 021-6405 5815 / 6405 5853
E-mail:sales_us@oringnet.com FAX : +82-31-385 -7789
Technical support: support@oringnet.com Email : info@oring-china.com
Toll Free number: 800-815-4321 Sales contact: sales@oring-china.com

ORing-India
Headquartered in Taiwan, ORing has established branches across the world, ORing Industrial Networking Pvt. Ltd.
including the US, China, Europe, and India to address worldwide customers’ needs
more efficiently. ORing has also built long-term partnerships with regional distributors sales inquiry: sales.india@oringnet.com
to provide products, customer services, and technical support in real time. Besides technical support: tech.india@oringnet.com
a solid understanding of our offerings and applications, ORing's well-trained sales
representatives and channel partners have constantly stayed on top of the latest
market industry trends. Therefore, we can help users make the most out of ORing's
products and solutions to address their current and future needs. With the support of ORing-Europe ORing-Headquarters
the internal R&D team, our sales team can help customers with technical problems ORing Industrial Networking Corp.
related to a product or service immediately. TEL : +48 604 414 474
Sales contact : sales_eu@oringnet.com Tel : +886-2-2218-1066
For more information, please contact ORing directly by email at sales@oring- Technical support : support@oringnet.com Fax : +886-2-2218-1014
networking.com or through our worldwide distributors. You can also visit ORing’s Email : sales@oringnet.com
website at www.oringnet.com

RMA Service

ORing provides maintenance and repair services for both warranty and out-of-warranty products. RMA items to
be repaired or replaced will be defined in the following procedures:
1) The customer completes the RMA request form and submits to an ORing contact window.
2) Upon receiving a RMA number, the customer ships the product to be repaired to ORing.
3) ORing checks the product and identify the problem.
4) A service charge will be requested if the product is out of warranty and a pro-forma
invoice will be issued to the customer.
5) ORing repairs or replaces the product.
6) The repaired or replaced product is shipped back to the customer with a RMA report.
7) ORing marks the RMA request as closed.
We are available at any time to provide you the most friendly and immediate service.

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